Company
SneakerAsk, established in 2017, quickly grew from a passionate side-business reselling sneakers, to a key player in the Dutch sneaker retail scene in 2021. With extensive industry experience and a global network, SneakerAsk has served over 20,000 customers, offering authentic, exclusive sneakers. Despite their success, managing inventory, consignments, and payments via spreadsheets quickly became a major roadblock in their growth plans.
Before Fliproom
After conducting a complete analysis of SneakerAsk’s operations and growth goals, Fliproom identified 3 key areas keeping SneakerAsk from unlocking the next stages to scale:
Managing consignments manually was inefficient because it required significant time and effort to track and process consignments, leading to delays, errors, and dissatisfied consignors. This inefficiency hindered SneakerAsk's ability to manage consignor relationships and scale operations effectively.
Relying on spreadsheets for inventory tracking was problematic because it was time-consuming and prone to errors, causing delays in accessing accurate sales and inventory data. This inefficiency could lead to stock issues and missed sales opportunities, negatively impacting revenue and customer satisfaction.
Using Fliproom
Conclusion
Manual payment management was problematic due to the risk of errors and delays, which could result in incorrect or late payments to consignors. This could damage trust and strain relationships with consignors, impacting SneakerAsk’s ability to maintain a strong consignor network.
Managing sales and inventory data on spreadsheets slowed down daily operations and limited SneakerAsk’s ability to scale, as it made data management cumbersome and hindered quick responses to market demands, ultimately restricting business growth.
Managing sales and inventory data on spreadsheets slowed down daily operations and limited SneakerAsk’s ability to scale, as it made data management cumbersome and hindered quick responses to market demands, ultimately restricting business growth.
Inventory Management: Fliproom introduced real-time tracking and automated stock updates, ensuring that inventory levels were always accurate and up-to-date. This significantly minimized errors, reduced the time spent on manual inventory checks, and allowed SneakerAsk to efficiently manage their stock and optimize product listings.
Consignment Management: Fliproom offered a dedicated consignment management system that streamlined the entire consignment process. From tracking consignments to managing agreements and automating payments, the system greatly improved consignor satisfaction by providing transparency and efficiency in their operations. This, in turn, facilitated smoother onboarding of new consignors and increased consignment sales.
Payments Management: Fliproom integrated a seamless payment processing system that simplified the management of consignment payments. By reducing the manual effort required for payment calculations and disbursements, SneakerAsk was able to minimize errors, ensure timely payments, and strengthen their relationships with consignors.
Fliproom’s end-to-end solution transformed SneakerAsk's operations by centralising key functions onto a single, user-intuitive platform. Automating consignment tracking and payments not only boosted consignor satisfaction but also minimised payment errors, freeing up valuable time and resources. Fliproom also enabled SneakerAsk to streamline consignor onboarding, making it effortless to bring in new consignors and increase consignment sales. Real-time inventory tracking and automated stock updates drastically reduced errors and improved inventory control, allowing SneakerAsk to optimise stock listings and maximise sales.
With Fliproom, SneakerAsk now operates more efficiently, providing an enhanced experience for consignors and customers alike, and is well-positioned for continued growth and success in the competitive sneaker market.